TikTok Feedback: Explore Your Contact Options

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Carolyn Howell

Last Updated: Aug 29, 2024

TikTok 101
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TikTok’s For You feed experience is arguably the most satisfying compared to other social platforms. Every now and then, however, users may experience app glitches or issues with other accounts or their feeds. If you want to send TikTok feedback, how do you do it? 

Let’s explore all your contact options! 

A person uses their cell phone to send online feedback.

TikTok Feedback Form

Looking for a TikTok feedback form? The in-app Report tool is the most direct way to send feedback to TikTok. Just follow these steps:

  1. Go to your Profile and tap the Menu/three-line icon in the top right. 
  2. Tap Settings and privacy. 
  3. Under Support & About, select Report a problem. 
  4. Scroll down and tap Suggestions. 
  5. Below Is your problem resolved?, tap No.
  6. Tap Need more help?, then provide your feedback and tap Submit. 

Does TikTok Respond to Feedback?

Does TikTok respond to feedback? Yes, TikTok responds to feedback, typically via the same route you used to send it or the contact info you provided. 

If you use the in-app feedback TikTok tool above, you’ll receive the reply via your TikTok inbox. If you submit feedback via a contact form and provide your email, TikTok will send a reply via email. If you contacted TikTok via any of their social channels, you can expect their response via the same channel. 

A person gives TikTok two thumbs up.

How Long Does It Take TikTok To Respond to Feedback?

How long does it take TikTok to respond to feedback? TikTok’s response to feedback is often prompt. You can expect a reply within 24-48 hours. Depending on the inquiry, you may even get a reply within the hour via your email or app inbox. 

Make sure to check your TikTok inbox or email regularly for the response. 

If you need immediate help regarding an app issue, try popular online community forums, such as Reddit. You can also simply ask Google. 

Is There a TikTok Feedback Email?

If you want to send an inquiry, suggestion, or report via email, you can use this TikTok feedback email: [email protected]. Here are other email addresses you can try:

Did you know you can also send TikTok a direct message via the app? Just go to the app’s official TikTok profile page and tap the Message button. Alternatively, you can also find TikTok on Facebook, Instagram, YouTube, X, and LinkedIn and contact them via these channels. 

A row of five stars on a pink and blue surface.

TikTok Legal Feedback

For TikTok legal feedback, reports, or inquiries, use a browser and go to https://www.tiktok.com/legal/report/feedback. Complete and submit the feedback form. You can also upload images or PDF files with your inquiry/report/feedback. You’ll typically receive a response within 24 hours. 

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Share Your Feedback TikTok: Frequently Asked Questions

How do you share your feedback on TikTok? Here are more Tik Tok feedback FAQs to steer you in the right direction. 

How do I send feedback to TikTok?

You can send feedback to TikTok via the app’s Report tool or various contact forms for specific inquiries. You can also rate the TikTok app via the Google Play Store or Apple App Store. 

If you’re an Apple user, go to the App Store and then the TikTok app’s product page. Tap on the Ratings & Reviews section and select the number of stars you want to give the app, and write your review.

If you’re an Android user, go to the Google Play Store and find the TikTok app’s product page. Tap Write a review and input your feedback. 

Where can I contact TikTok?

You can aend TikTok a Direct Message (DM)! Go to @tiktok’s profile page, then tap the Message button. You can also go to support.tiktok.com to find answers to specific topics. Or you may try the following TikTok report feedback avenues:

– For inquiries regarding TikTok for Business: https://www.tiktok.com/business/en/contact 
– For law enforcement inquiries: www.tiktok.com/legal/report/lawenforcementrequest (Requests must be made to the correct entity based on location.)
– For legal inquiries regarding intellectual property: https://www.tiktok.com/legal/page/global/copyright-policy/en (You’ll find various contact forms here.)
– For inquiries regarding TikTok’s Privacy Policy: https://www.tiktok.com/legal/report/privacy 

How do I report a fake TikTok account?

TikTok encourages users to report any suspicious activity. If you have identified a fake account, follow these steps to submit a report:

1. Go to the profile you want to report. 
2. Tap the Share icon in the top right. 
3. Tap Report. 
4. Follow the instructions. 

Having Problems With TikTok?

TikTok prioritizes user experience; it’s quick to fix problems and improve app features. It helps to know your options when you need to contact TikTok for various kinds of inquiries or problems. 

Are you experiencing app issues or problems with other users? Do you have specific inquiries about using the platform? Know the many ways to contact the company and submit TikTok feedback.

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