Why Is My TikTok Follower Count Wrong?

Your new video’s gaining traction, receiving tons of views, likes, comments, and shares. Your notification section is also on fire with new TikTok followers! But when you check your total follower count, it’s not moving. Your obvious question would be, “Why is my TikTok follower count wrong?” Keep reading to learn the possible reasons why and how to fix it.

Tik Tok Follower Count Not Updating

Is your Tik Tok follower count not updating? If you think your TikTok follower count is wrong, the cause is probably technical. You may need to update your TikTok app. Simply refresh it or clear your cache. Let’s go through these fixes one by one. But first things first, where can you find your TikTok follower count?

Where To Find Your TikTok Follower Count

You’ll find your TikTok follower count on your profile page beneath your profile picture. When you tap on the Followers button, you’ll see the list of accounts following you. You can also track your follower growth using your TikTok analytics: 

1. Go to your profile and tap the menu icon on the upper-right side of your screen. 
2. Select Settings and privacy. 
3. Tap Analytics, then select Followers. 
4. Select a date range: You can see your follower history for the last seven, 28, or 60 days. 
5. The “Followers” tab will also show your net followers and follower insights, such as gender, age, and location. 

Check your analytics on TikTok and compare these numbers and those displayed on your profile to verify the accuracy of your follower count.

If tons of users are hitting your follow button, TikTok might be slow to catch up. This can happen especially if you’re experiencing overnight popularity from a viral video.

Keep in mind that any sudden increase in a video’s popularity and an account’s following may trigger TikTok’s spam alarm. The platform usually reviews such activities to make sure they’re authentic and not generated by bots. 

If you purchased followers, but your follower count has not increased, the vendor’s delivery may just be slow or delayed. You can contact the service to follow up on your order. It’s also possible that you’ve been scammed. 

If you bought followers, your numbers increased for a while and then dropped. It’s likely that TikTok detected the fake accounts and removed them.

Why Is My TikTok Follower Count Wrong? Follower Count Issues and Possible Fixes

Follower count issues are usually technical. Try the following fixes for your stuck follower count. 

1. Update your TikTok app: Your TikTok app may be outdated. Installing the latest version may fix the problem. Go to Google Play Store/The App Store, then type TikTok. If there’s an update available, the Update button will appear. 
2. Clear your cache: Go to “Settings and privacy,” then scroll all the way down. Under “Cache and cellular,” tap the Free up space option. You can clear your cache, downloads, and drafts to free up space on your phone. 
3. Restart your device and relaunch the app: You can do the first two fixes above before restarting your device and relaunching the app. 
4. Switch your connection from WiFi to mobile data: You can do this and then switch back to WiFi to reboot your phone’s connection to your router.

How To Report a Problem To TikTok

If all else fails, you can submit a report to TikTok. Here’s how to do it:

1. Go to your profile and tap the menu icon on the upper-right-hand side of your screen. 
2. Select Settings and Privacy. 
3. Go all the way down, and under Support & About, tap Report a problem. 
4. Select Follow/Likes/Comments/Favorites from the list of available topics. Alternatively, you can type the problem you’re experiencing. 
5. Tap Inaccurate follower count.
6. Select No for the question, Is your problem resolved? This will automatically submit your feedback to TikTok. 

You can also manually submit a report. Just follow these steps:

1. Go to your profile and take a screenshot to capture your current follower count. Open your follower list and take additional screenshots. 
2. Go to your menu in the upper right. 
3. Select Settings and then Privacy. 
4. Go all the way down and under Support & About.
5. Tap Report a problem. 
6. In the Report a Problem page, go all the way down and tap Submit a report. 
7. Describe your problem and attach your screenshots. 
8. Tap “Submit”.

Getting Your Follower Numbers and Quality Right

If your TikTok videos are gaining popularity and driving views, engagement, and follows, congratulations! You’ve unlocked your formula for accelerated organic growth! 

All you have to do is stay consistent to keep generating your desired results. You’ll also need to keep up with trends in your niche and industry and your community’s changing preferences and needs. 

Follower numbers are not as important as the quality of your fans on TikTok. Interested followers are often highly engaged. High engagement will give you greater visibility and reach than a high follower count. 

If you’re building a presence on a popular video-sharing platform, you must always prioritize proper audience targeting. This is more important than an increase of a vanity metric. 

Your TikTok content and targeting strategy must parallel the platform’s algorithmic recommendation process. You need to tailor your strategy to your niche community’s interests, values, and passions on the platform. 

You must create content that satisfies their content preferences and know how to optimize your posts. This will help the algorithm identify the right audience for it. On TikTok, audience quality always trumps follower quantity. 

Why is my TikTok follower count wrong? If the problem is technical, it’s usually easy to fix. However, if your problem is that your follower numbers aren’t growing, you can get expert help from High Social. 
Sign up for a High Social plan to boost your audience-targeting advantage. High Social’s advanced proprietary AI solution helps deliver your content to the feeds of more users who will likely become lifelong fans. Start growing your TikTok today!

How High Social Can Help You Boost Your TikTok Following

If your TikTok content isn’t reaching the right people, you might find yourself stagnant on the platform. Your follower count will always sit low, no matter how many times you update the app or clear your cache.

That’s why it’s incredibly important to create high-quality, engaging TikToks and promote them to reach the right target audience. When your videos reach an audience they resonate with, your engagement will start to skyrocket. And with stellar engagement, TikTok will start pushing your content out more to people’s FYP. This extra boost in visibility will be your secret weapon to gaining new, active, engaged followers.

Want to ensure that the TikTok videos you pour your heart and soul into reach the right people? High Social has got your back! We use AI-driven targeting algorithms and organic promotion methods to make sure you show up on your target audience’s feeds. From influencer shout-outs to email newsletter features, we pull out all the stops to make noise about your content. Before you know it, you’ll have a solid community of fans who can’t wait for your next TikTok video!

High Social Features Our Customers Love Most

It can be frustrating to put so much time and effort into your TikToks only to drive minimal reach. Luckily, High Social is on your side. Our promotional strategies—from targeting people interested in key hashtags to promoting you in our newsletter—help boost your reach. You get more people’s eyes on your binge-worthy TikToks, and more loyal followers added to your growing community!

And we don’t just stop at promoting your page and getting more eyes on your content. High Social has also built a line-up of free tools to help you boost your online presence. We have a profile analyzer and engagement rate calculator to help you assess your competitors’ pages (as well as yours!). There’s also a free hashtag generator on the site to help you use the right tags to maximize post visibility. With these tools, you have the power to be the best TikTok star you can be.

Interested in incorporating High Social’s services into your TikTok growth strategy? Learn more about how we can help by reading our FAQs!

Success Stories From Satisfied Users

Over 15,000 TikTok creators have driven incredible growth and engagement on their page thanks to High Social. Some of them are so successful they see their follower count double in less than a month, just like that!

Plus, with the help of a dedicated team ready to answer your concerns, working with us is a breeze. We’ll guide you every step of the way to ensure your TikTok content gets the recognition it deserves.

But don’t just take our word for it. Here’s what else our happy customers have to say about our work:

• No longer struggling to get views: Jason Edwards was at his wits’ end trying to grow his page. But with High Social, he has consistently grown his page and skyrocketed his TikTok engagement.

• A boost in brand awareness: Thanks to High Social’s well-researched strategies, Luna Bennett saw an uptick in her brand awareness and reach.

• Detailed activity logs and analytics tools: Tracking the progress of his TikTok page was a breeze for Jameson Ward, who loved our comprehensive, insightful analytics reports.

Ready to rock the TikTok world? Boost your online presence, and get more fans and video views with High Social today!

TikTok Growth